Privacy Notice for California Residents (CCPA)

If you reside in the State of California, this Privacy Notice for California Residents supplements the information above regarding the collection, use, disclosure, and sale of your personal information and your rights regarding that information.

Cloudalien Technologies, doing business as OPA Nutrition (“OPA Nutrition,” “we,” “our,” or “us”) adopts this notice to comply with California law, including the California Consumer Privacy Act of 2018 (Cal. Civ. Code § 1798.100 et seq.) (“CCPA”) and the regulations enacted by the Office of the Attorney General of California in connection with the CCPA. The CCPA gives California residents the right to know what personal information is collected about them and how it will be used, disclosed, and sold. The CCPA also gives California residents the rights to request access to and deletion of their personal information and the right to request that their personal information not be sold.

We collect information from you when you interact with us online (such as through our Site, as defined above) or offline (such as through retail locations or over the phone). The information we collect depends on the nature of our interaction, and may include the following categories that we have collected from consumers and disclosed in the preceding twelve (12) months:

Categories of Personal Information

Identifiers

Examples: Contact information (name, address, telephone number); unique identifiers (device identifier, government-issued ID number); financial information (credit or debit card number); online identifiers (IP address, social media channel ID).
Sources From Which Collected: From you or your device(s) when you provide it or interact with us online (e.g., our Site at https://opanutrition.com or our social media) or over the phone; from third parties such as financial institutions, payment processors, and social networks.
Purpose of Collection: To identify, better understand, and communicate with you; create and administer accounts; process orders, payments, and refunds; provide, improve, market, and personalize our products and services (including this Site) and third-party products and services; for physical security, cybersecurity, incident response, and risk reduction; for legal, recordkeeping, and compliance; and other purposes communicated at the time of collection.
Parties With Whom Shared: Related or affiliated companies under our control; service providers for customer experience management, marketing, fraud prevention and security, financial, product fulfillment, and payment processing; third parties who set cookies/tags for third-party marketing and advertising (subject to your right to opt out, as described below); and other third parties (such as law enforcement) as required by law.

Legally Protected Demographics

Examples: Race, ethnicity, gender identity.
Sources From Which Collected: From you when provided to us or during online interactions (our Site or social media) or over the phone; from third parties such as social networks.
Purpose of Collection: To improve, market, and personalize our products and services (including this Site); for physical security and incident response; for legal, recordkeeping, and compliance; and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies under our control; service providers for fraud prevention and security; and other third parties (such as law enforcement) as required by law.

Commercial Information

Examples: Records of products or services purchased or considered.
Sources From Which Collected: From you or your device(s) via our Site or social media, or over the phone.
Purpose of Collection: To better understand and communicate with you; create/administer accounts; process orders, payments, and refunds; provide, improve, market, and personalize our products/services (including this Site); for security, incident response, and risk reduction; for legal, recordkeeping, and compliance; and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; service providers for customer experience management, product fulfillment, marketing, fraud prevention and security; and other third parties (such as law enforcement) as required by law.

Biometric Information

Examples: Geometry of your face.
Sources From Which Collected: From you or your device(s) when you provide it or interact with us online (our Site or social media).
Purpose of Collection: To provide, improve, market, and personalize our products and services (including this Site) and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; and other third parties (such as law enforcement) as required by law.

Internet or Other Electronic Network Activity Information

Examples: Browsing history, search history, and interactions with the Site.
Sources From Which Collected: From you or your device(s) when you interact with us online (our Site or social media); from third parties such as online advertising networks, online data aggregators, and social networks.
Purpose of Collection: To identify, better understand, and communicate with you; administer accounts; process orders, payments, and refunds; provide, improve, market, and personalize our products/services (including this Site) and third-party products/services; for security, incident response, and risk reduction; for legal, recordkeeping, and compliance; and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; service providers for customer experience management, marketing, fraud prevention and security; third parties who set cookies/tags for third-party marketing and advertising (subject to your right to opt out); and other third parties (such as law enforcement) as required by law.

Geolocation Information

Examples: Your physical location.
Sources From Which Collected: From you or your device(s) during online interactions (our Site or social media).
Purpose of Collection: To identify, better understand, and communicate with you; administer accounts; provide, improve, market, and personalize products/services (including this Site); for security, incident response, and risk reduction; for legal, recordkeeping, and compliance; and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; service providers for customer experience management, marketing, fraud prevention and security; and other third parties (such as law enforcement) as required by law.

Sensory Information

Examples: Audio, electronic, visual, thermal, olfactory, or similar information related to you.
Sources From Which Collected: From you or your device(s) during online interactions (our Site or social media) or offline (such as a retail location or phone).
Purpose of Collection: To identify, better understand, and communicate with you; to provide, improve, and market our products/services (including this Site); for security, incident response, and risk reduction; for legal, recordkeeping, and compliance; and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; service providers for customer experience management and fraud prevention/security; and other third parties (such as law enforcement) as required by law.

Inferences

Examples: Inferences drawn from the information identified above.
Sources From Which Collected: From information we collect from you or your device(s) during online or phone interactions, and from third parties such as financial institutions, payment processors, and social networks.
Purpose of Collection: To better understand and communicate with you; to provide, improve, market, and personalize our products/services (including this Site); and other purposes communicated at collection.
Parties With Whom Shared: Related or affiliated companies; and other third parties (such as law enforcement) as required by law.

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Your Rights Under the CCPA

Subject to certain limited exceptions, California residents have the following rights:

• Right to Know. You may request that we disclose what personal information we collect, use, disclose, and sell. See “Exercising Your Right to Know and Right to Deletion” below.

• Right to Deletion. You may request deletion of personal information we collected from you. See “Exercising Your Right to Know and Right to Deletion” below.

• Right to Opt Out. You may opt out of the sale of your personal information. See “Sale of Information and Your Right to Opt Out” below.

• Right to Non-Discrimination. You have the right not to be discriminated against for exercising your CCPA privacy rights (e.g., denial of goods/services, different prices or quality).

As noted above, the Right to Know and Right to Deletion are subject to certain exceptions. For example, we may not be required to delete information necessary to complete a transaction, detect security incidents, or for certain other internal purposes, and we may need to verify your identity before fulfilling a request.

Exercising Your Right to Know and Right to Deletion

You may exercise your Right to Know and Right to Deletion by emailing us at info@opanutrition.com.

To process your request, we must verify your identity. You must provide requested information as part of the verification process (e.g., contact information and an additional identifier based on your relationship with us). We will match these data points with data we maintain to verify your identity and relationship with us.

You may designate an authorized agent to submit a request on your behalf. If you do so, you must provide the agent with written permission. In certain circumstances we may ask you to verify your identity directly with us. We may deny a request from an agent that fails to provide proof of authorization.

Sale of Information and Your Right to Opt Out

The CCPA requires us to inform you whether we currently use your personal information (or used it during the past twelve (12) months) in a way that would be considered a “sale” (as defined under the CCPA). We engage (and have engaged for the past twelve (12) months) in activity—including the use of third-party cookies and tags—that could be considered the “sale” of (a) online identifiers and (b) internet or other electronic network activity information (each as defined above) to marketing companies that support our online marketing efforts, as well as to third parties that may have a secondary use of this information.

You may exercise your Right to Opt Out (of the sale of personal information) by emailing us at info@opanutrition.com.

Disclosure of Information

The CCPA requires us to inform you whether we disclose your personal information to other parties. We do disclose your information in certain circumstances to service providers and other third parties, as described above, and we have disclosed this information as permitted in the preceding twelve (12) months.

California’s “Shine the Light” Law

If you are a California resident and an OPA Nutrition customer, you may request, once per calendar year, information regarding customer information we share with third parties for their direct marketing purposes. To request this information, please email legal@opanutrition.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information via email.

California’s “Eraser Button” Law

If you are a California resident under 18 years old and a registered user of the Site, you can request that we remove content or information you have posted to our website or other online services. Fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content has been reposted by another user). To request removal, please email legal@opanutrition.com.

Nevada Residents

If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information. OPA Nutrition does not sell your personal information. However, to request email confirmation that we do not sell your personal information, please email legal@opanutrition.com with “Request for Nevada Privacy Information” in the subject line and in the body of your message. We will provide the requested information via email.