Shipping Policy

Effective date: October 1, 2026

Order processing

Orders are processed within 2 business days (Monday–Friday, excluding U.S. federal holidays).
Orders placed before 2:00 PM Eastern begin processing the same business day; later orders, and orders placed on weekends or holidays, begin the next business day.
During high volume or for out-of-stock items, processing may take longer. We will let you know if there is a delay.

Free standard shipping on U.S. orders over $50.
Orders under $50: shipping is calculated at checkout based on carrier rates (USPS or UPS), package weight and destination.
International orders: shipping is calculated at checkout. Duties, taxes and import fees are the customer’s responsibility.

These estimates include processing time and are not guaranteed; weather, customs and carrier delays can affect delivery.

You will receive a shipping confirmation email with tracking once your order ships. Tracking can take 24–48 hours to update.

If tracking shows “delivered” but you have not received your order, check around your property and with neighbors, then contact the carrier and us.
We are not responsible for packages lost or stolen after carrier-confirmed delivery, but we will help you file a claim with the carrier.
For delayed packages, please allow the full estimated delivery window before contacting us.

Cloudalien Technologies LLC d/b/a OPA Nutrition
PO Box 8695, Fleming Island, FL 32006
Email: support@opanutrition.com
Or use our contact form.